Co-operative Bank contract update

Released : 13 February 2017 07:00

Capita plc and The Co-operative Bank plc have resolved their contractual
differences. Western Mortgage Services, part of Capita, will continue to
provide mortgage administration services and new mortgage application
processing for The Co-operative Bank and its clients. Work on the IT system
transformation will cease. The amended contract will run until December 2020
with an option to extend.

Capita is pleased to have resolved this issue and importantly secured the jobs
of our 740 employees on this contract in Plymouth, Leek and London.

ENDS.

For further information:

Capita plc
Tel: 020 7799 1525
Andy Parker, Chief Executive Officer
Shona Nichols, Executive Director, Communications
Andrew Ripper, Head of Investor Relations

Media enquiries
Annabelle Chalker/David Hendy
Tel: 020 7654 2399
Annabelle.Chalker@capita.co.uk
David.Hendy@capita.co.uk